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ERP SOLUTION
Transforming Field Service Management for EVSE Businesses
Oaza ERP is a comprehensive AI-enabled solution tailored to streamline operations for EVSE installers, service providers, and other field service sectors.
With powerful tools for customer relationship management, optimized scheduling, seamless invoicing, and intelligent automation, Oaza ERP empowers companies to deliver superior service and drive growth.
Core Components
Oaza ERP is a comprehensive AI-enabled solution tailored to streamline operations for EVSE installers, service providers, and other field service sectors.
Company ERP Portal
Manage customer relationships, assign jobs to engineers or external vendors, generate quotations and invoices, maintain master data, handle FAQs, and manage support tickets.
Customer Portal
Enables end customers to view installation jobs, accept quotations, make payments, raise support tickets, and access FAQs.
Engineer Portal
A field service management app for engineers to view and update job assignments, capture notes, and upload photos and documents directly from the job site.
Vendor Portal
Allows companies to outsource jobs to third-party vendors, who can perform tasks, update statuses with photos, videos, and documents, manage quotations and invoices, and complete the job efficiently.
Key Features of Oaza ERP
AI-Optimized Scheduling & Intelligent Routing
Efficiently plan and assign jobs to the right personnel with AI-driven scheduling and routing, reducing travel time and boosting operational efficiency.
Dynamic Lead Scoring & Customer Segmentation
Prioritize leads and personalize services with AI-powered customer segmentation, enabling targeted marketing and resource allocation.
Sales Forecasting & Dynamic Pricing
Use AI to forecast sales trends, optimize pricing strategies, and drive revenue growth.
Automated Invoice Generation & Error Checking
Generate error-free invoices automatically, reducing administrative workload and ensuring accuracy.
CRM Service Management System
Comprehensive CRM for managing customer accounts, tracking service requests, and facilitating seamless interactions.
AI-Powered Chatbots & Automated Form Completion
Enhance customer experience with chatbots that provide instant support and automated form completion, reducing friction and improving service speed.
Invoicing & Payments Software
Integrated invoicing and payment processing for a smooth transaction experience, including discount and tax management options.
Dashboards & Reports
Gain insights with intuitive dashboards that provide a snapshot of operations, customer engagement, job progress, and financial performance.
CSMS Integrations
Easy integration with Charge Station Management Systems (CSMS) to provide end-to-end solutions for EVSE operators.
Industries Supported by Oaza ERP
Oaza ERP extends its robust capabilities across multiple industries
• EV Charging Installation
• HVAC
• Electrical Maintenance
• Gas Engineering
• Plumbing & Heating
• Appliance Repair
• Solar Installation